Avoiding The Hidden Costs of Inefficient Sample Management in Modern Labs

Nicola Brookman-Amissah, PhD

Introduction

It’s easy to get comfortable with the way a laboratory operates. In most labs, sample management is simply part of the daily rhythm. Sample intake happens at the bench, results are logged into a spreadsheet, and status updates get shared via email or threads in collaboration tools such as Slack or Teams. Over time, these routines feel natural because “that’s the way it has always been done.” Yet while lab teams focus on experiments and outputs, inefficiencies creep in quietly. What feels normal today could be slowing down science tomorrow. For lab operations managers and directors, this “silent bottleneck” often reveals itself only at stressful moments, when data doesn’t reconcile, an auditor requests documentation, or an urgent project stalls waiting for a missing sample. By then, the costs of suboptimal sample management have already been paid in wasted time, preventable errors, and reactive efforts to contain risks. The good news is these issues are not inevitable. Identifying what’s holding you back is the first step to building a more resilient, scalable, and compliant approach. This article examines suboptimal sample management, its impact on labs, and the practical steps leaders can take to turn things around.

The signs of sub-optimal sample management

Ask yourself: do any of these scenarios feel familiar?

  • Scientists spending hours manually reconciling data between spreadsheets, emails, and legacy systems.
  • Operations teams constantly checking status updates, manually coordinating across workflows, and repeating routine tasks.
  • Audit preparation that turns into a stressful scramble, with teams pulling scattered records from multiple sources.
  • Searching for a single sample or status update that feels like navigating a maze of disconnected systems.


For many lab leaders, this picture is all too recognizable. It’s not deliberate mismanagement, but the consequence of systems and habits that evolved piecemeal over the years without alignment to today’s scale and regulatory realities.

The impact of poor sample management on labs

Individually, these challenges may appear manageable. Together, they create systemic inefficiencies that erode lab performance:

  • Lost productivity: Scientists spend hours on manual reconciliation instead of analysis. Operations staff spend more time tracking than coordinating. Productivity stalls not because of the science, but because of the processes surrounding it.
  • Increased error rates: Manual entry and fragmented systems leave room for oversight. A mislabeled sample here, a missing data point there—small errors compound into larger risks for reproducibility and data integrity.
  • Compliance risk: When audit trails are scattered across spreadsheets and emails, compliance becomes an afterthought. Instead of providing proactive assurance, labs face stressful audit prep and heightened risk of findings.
  • Inability to scale: Labs struggling with missteps, rework, and bottlenecks in sample handling often find it difficult to expand capacity. What works at one scale collapses under the weight of higher sample volumes or more complex workflows.
  • Burden on scientific staff: Brilliant researchers often find themselves serving as part-time data clerks, chase coordinators, or sample hunters. Every hour spent on these tasks is an hour not spent advancing science.

The bottom line is that sub-optimal sample management doesn’t just slow labs down. It undermines their ability to deliver high-quality, reproducible science at scale.

Four core challenges behind the bottleneck and how to solve them

While every organization faces different pressures, most inefficiencies stem from four common challenges. Addressing these areas is where labs can begin to shift from reactive management to proactive excellence.

  1. Fragmented data

    The challenge: Sample data is often scattered across multiple, disconnected systems. A LIMS here, a legacy ELN there, plus countless spreadsheets, email attachments, and file shares. Each system contains part of the story, but no single place tells it all.

    The solution: A unified system that consolidates sample metadata, inventory, workflows, and results onto a single platform. With one shared source of truth, everyone has visibility into sample lineage and status, eliminating duplication and empowering faster decision-making. The shift from fragmentation to unification isn’t just about efficiency. It’s about giving every stakeholder confidence in the accuracy and timeliness of sample data.

  2. Manual sample management

    The challenge: Spreadsheets, handwritten forms, and point solutions remain surprisingly common in laboratories. While familiar, these tools don’t scale. Intake, labeling, routing, and status updates become repetitive bottlenecks.

    The solution: Automating workflows with no-code tools removes unnecessary manual intervention. From batch processing to multi-step testing, automated intake and status updates streamline sample lifecycles, freeing staff to focus on higher-value work. Automation ensures that processes are not just faster, but also reproducible and scalable.

  3. Compliance burden

    The challenge: Regulatory requirements, from the United States FDA 21 CFR Part 11 regulations to GLP (good laboratory practice) and ICH (International Council for Harmonisation) guidelines, demand rigorous documentation, SOP (standard operating procedure) adherence, and traceability. Yet many labs rely on scattered systems or manual records to demonstrate compliance. Compliance becomes reactive, not proactive, leaving labs vulnerable to findings that erode trust and delay studies.

    The solution: Build compliance into daily operations, not just audits. Secure, time-stamped audit trails; version-controlled workflows; and role-based permissions ensure adherence without additional overhead. Documentation is always ready, turning audits from disruptions into non-events. With compliance embedded, labs can demonstrate regulatory rigor proactively and focus their energy on science.
  4. Poor sample traceability

The challenge: Without real-time visibility into sample location, condition, or status, operations leaders can’t anticipate issues before they affect results. Time-sensitive samples degrade, delays emerge unnoticed, and critical data may be missing by the time results are analyzed.

The solution: Real-time tracking through barcoding, RFID, and environmental monitoring creates a living record of each sample’s journey. Teams can locate, review, or act on a sample in moments instead of hours, keeping studies and projects on schedule. Scientists no longer waste time searching; operations no longer react in crisis mode. Instead, both can focus on advancing science.

What good looks like

A high-functioning sample management approach isn’t just about speed. It’s about confidence, scalability, and clarity. Signs that your lab is on the right track include:

  • One connected platform that eliminates silos and supports collaboration across teams.
  • Automated workflows that mirror real-world operations and minimize repetitive manual tasks.
  • Embedded compliance that builds audit-readiness into daily work.
  • True sample visibility with location, condition, and status available in real time.

When these elements come together, operations managers can shift from firefighting to proactively driving efficiency, reproducibility, and growth. Scientists regain time for discovery. And labs gain the resilience needed to meet both scientific and regulatory demands without breaking stride.

Where to start

For many lab operations leaders, the prospect of overhauling sample management feels daunting. But progress doesn’t require a massive transformation overnight. In fact, the most successful strategies start small.

  • Pick one pain point. Streamline intake workflows, unify a category of data, or automate a repetitive task. Improvements in even one area often ripple outward.
  • Think in layers, not leaps. Build new capabilities incrementally, ensuring users adapt and trust grows.
  • Engage stakeholders early. Ensure workflows reflect the needs of both scientists and operations staff.
  • Evaluate partners carefully. Whether selecting point solutions or integrated platforms, align on scalability, compliance, and usability. Look for tools that act as enablers, not obstacles. The right partner can help accelerate the transition, ensuring you benefit from industry best practices without reinventing the wheel.

Conclusion

Suboptimal sample management creeps in through routine, hides behind “the way we’ve always done things,” and reveals its cost only when productivity, compliance, or staff morale falter. By recognizing telltale signs early, you can prevent inefficiencies from becoming entrenched. The path forward is not about chasing the latest tool or overhauling operations all at once. It is about committing to smarter, more connected processes, starting small, and scaling improvements over time. Labs that follow this path build resilient operations, empower their teams, and create a foundation for scientific breakthroughs that are trusted, reproducible, and scalable.

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